Did you know you don’t always need to make an appointment with your GP to get referred for other services? You can refer yourself for antenatal care, counselling, sexual health, stop smoking support and more.

Waltham Forest Home from Hospital service Waltham Forest

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Waltham Forest – Wellbeing at Home

At times, living independently at home can feel challenging. This may be due to illness, reduced mobility, anxiety about going out, loneliness, or financial pressures. If you are finding it difficult to cope for any reason, support is available.

The Wellbeing at Home service offers practical help, advice, and support to enable people to remain safe, independent, and well at home.

In addition, our practice is proud to have a qualified and experienced Social Prescriber, who has extensive knowledge of local services, community support, and wellbeing resources. She can help with:

• Emotional wellbeing and social isolation

• Housing or financial concerns

• Access to community groups and support services

• Non-medical issues affecting health and wellbeing

If you would like to speak with our Social Prescriber, please contact the practice and ask to book an appointment. She will be happy to discuss your needs and help you access appropriate support.

Local Support Services

Waltham Forest Adult Social Care

Provides support and advice for adults who may need care or assistance.

Address:
Waltham Forest Town Hall
Forest Road, Walthamstow, E17 4JF

Telephone: 020 8496 3000
Email: wfdirect@walthamforest.gov.uk

Waltham Forest Carers Association

Offers information, advice, and support to unpaid carers.

Address:
Waltham Forest Resource Hub (Central)
1 Russell Road, Leyton, E10 7ES

Telephone: 020 8556 0857
Email: info@walthamforestcarers.com
Website: www.walthamforestcarers.com

Welfare and Benefits Support

Citizens Advice Waltham Forest
Provides free, confidential advice on welfare benefits, debt, housing, and employment.

Address:
220 Hoe Street, Walthamstow, E17 3AY

Telephone: 03444 889 626
Website: www.citizensadvice.org.uk

Turn2us

Turn2us is a national charity that helps people experiencing financial hardship access welfare benefits, charitable grants, and local support services.

Website: www.turn2us.org.uk

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Maternity Services

• Royal London Hospital Referral Form
• Newham Hospital Referral Form
• Barking Birth Centre Referral Form 
• Whipps Cross Referral Form
• Call the Newham maternity helpline on 020 8090 9999 who will take your details over the phone (for Newham University Hospital only)
• North Middlesex Hospital Referral Form
• Homerton Hospital Referral Form
• Call Homerton Maternity Helpline on 020 8510 5955 – you will speak with an experienced midwife who can refer you
• University College Hospital Referral Form

Mental Health Services

• Waltham Forest Mental Health and Well Being Directory
• Waltham Forest IAPT Service – The improving access to psychological therapies service provides psychological treatment for people 18 years and over, with mild to moderate anxiety and depression that have a GP in Waltham Forest.

• 0300 555 1000 – NELFT Mental Health Direct is a telephone helpline service available 24 hours a day, every day of the year. We can arrange for you to speak with a mental health professional. We can also advise you about what service to contact to get the support you need.

• Samaritans – If you need someone to talk to urgently and in confidence — the Samaritans are able to offer emotional support 24 hours a day, 7 days a week, every single day of the year.           Helpline: 08457 90 90 90

• Mind – The website has a wide range of information and advice on mental health.

• Rethink – Provides mental health information and advice on practical problems.

• Moodzone – NHS website offers practical, useful information, and interactive tools to boost mood, cope with stress and anxiety.

• Mental Health Care – Reliable and up-to- date information about psychosis.

• Beat (Beat Eating Disorders) 0845 634 1414 – Beat provides helplines, online support and a network of UK-wide self-help groups to help adults and young people in the UK beat their eating disorders.

• Bipolar UK 020 7931 6480 – Services include a national network of self-help groups, training courses, a mentoring scheme supporting individuals in hospitals and community settings.

• Cruse Bereavement Care 0844 477 9400 – A counselling and advice service for those bereaved by death throughout the UK. Providing advice, information and practical support.

• Muslim Women’s Helpline 020 8904 8193 / 0208908 6715

• OCD Action 0845 390 6232 – Provides support and information to anybody affected by OCD.

• Pandas 0843 28 98 401 – PANDAS is a charity which supports families suffering from pre (antenatal) and postnatal illnesses.

• Reporting harm against an adult at risk. Contact Waltham Forest Direct on 020 8496 3000.

• Saneline 08457 67 80 00 – A mental health helpline offering specialist emotional support and information to anyone affected by mental illness.

Sexual Health Clinics

Local Sexual Health Services E17

All East Barts Sexual Health Services

You can just walk into all of the clinics to be seen (other than those at Boots) or pre-book a slot.

Smoking Cessation

Waltham Forest Stop Smoking Service

The Stop Smoking London portal is a resource for Londoners, providing useful advice about the different ways to stop smoking, and helping you access the most appropriate support for you. Visit London Stop Smoking Portal to find out more

One You has information about smoking and a range of support if you want to make a quit attempt. There is even a handy app which can track your progress and keep you motivated.

Smokefree Waltham Forest also offers support and can be contacted on 0800 032 0102 or 0208 532 6284.

Women’s Health Support

We provide a range of women’s health services and are committed to supporting women at all stages of life, including:

• Cervical screening (smear tests)

• Contraception advice

• Menopause support

• Pregnancy-related care and advice

We understand that some women may feel uncomfortable discussing certain health concerns. Our team aims to provide a safe, respectful, and supportive environment, and you may request to see a female clinician where possible.

Trusted NHS information is available at:

• NHS Women’s Health Hub: https://www.nhs.uk/womens-health/